Here’s how we’re Different…

In the world of newborn care, not all services are created equal. At Rested, we've reimagined what overnight baby care can be, blending cutting-edge technology with personalized, compassionate service. Founded by parents and an infant care specialist who understand firsthand the challenges of welcoming a newborn, we're uniquely positioned to support modern families. Here's a deep dive into what makes Rested the go-to choice for parents seeking a restful night's sleep.

1. Founded by Experts, for Parents

Rested was created by a unique blend of parents and an infant care specialist who understand the beautiful yet challenging journey of welcoming a newborn:

- Firsthand Experience: Our founders know the importance of sleep for new parents' well-being and bonding with their baby.

- Compassionate Approach: We recognize that admitting the difficulties of newborn care doesn't make parents ungrateful or unfit – it makes them honest and proactive.

- Holistic Support: By ensuring parents are well-rested, we enable them to be more awake, alert, and present during the day, enhancing the overall family experience.

2. Dedicated Care Specialist: Your Baby's New Nighttime Bestie

At Rested, we believe in the power of consistency and personalized care. That's why we assign one dedicated Infant Care Specialist to your family. This approach offers several unique benefits:

- Familiarity Breeds Comfort: Your specialist gets to know your baby's unique quirks and preferences, leading to more effective care.

- Whole Family Bonding: We don't just care for your baby; we integrate into your family unit, including fur babies!

- Reduced Germ Exposure: With one consistent caregiver, you minimize your baby's exposure to outside germs.

- Customized Care Plans: Your specialist will develop a care routine tailored specifically to your family's needs and preferences.

- Comprehensive Overnight Support: Our specialists handle feeding, cleaning, laundry, and detailed logging of your baby's night, allowing you to wake up feeling ahead of the game.

Think of your Rested specialist as a combination of Mary Poppins, a mind reader, and your baby's personal cheerleader – all rolled into one sleep-savvy package.

3. In-Person Pre-Birth Meeting: Getting Acquainted Before the Big Day

We believe that trust is built on familiarity, which is why we arrange a face-to-face meeting with your Infant Care Specialist weeks before your due date. This unique approach offers several advantages:

- Peace of Mind: Meet and vet your specialist personally before entrusting them with your newborn.

- Customized Preparation: Discuss your preferences and concerns in advance, allowing for a tailored care plan from day one.

- Reduced Postpartum Stress: Knowing who will be caring for your baby eliminates one big unknown during an already overwhelming time.

- Home Familiarization: Your specialist can get acquainted with your home setup, ensuring smooth sailing when night care begins.

This pre-birth meeting sets the foundation for a trusting, effective relationship between your family and your Rested specialist.

4. Exceptional Quality Standards

At Rested, we don't just talk about quality – we live and breathe it. Our commitment to excellence sets us apart:

- Rigorous Vetting Process: We maintain exceptionally high standards, with less than a 5% acceptance rate for infant care specialists we interview.

- Comprehensive Training: Our specialists undergo multiple interviews, thorough background checks, and extensive training, including on-site experience with actual infants.

- Attention to Detail: We seek individuals who exhibit a high attention to detail and are passionate about caring for newborns as if they were their own.

-Unparalleled Experience: Each of our night nurses brings over 8 years of experience to your home, with some boasting an impressive 20+ years in the field. Many are mothers themselves, and we're proud to have several grandmothers on our team. This wealth of personal and professional experience ensures your baby is in the most capable and nurturing hands possible.

5. Smart Baby Tracking: Your Digital Memory Bank

Let's face it: those early days of parenthood can be a blur. Between sleep deprivation and the whirlwind of new experiences, keeping track of every feed, diaper change, and nap can feel like a Herculean task. That's where the smart baby tracking app comes in.

Unlike traditional paper logs or basic apps, our technology goes beyond simple recording. It's like having a personal assistant with a photographic memory, dedicated solely to your baby's patterns and needs. Here's what sets it apart:

- Intuitive Interface: Designed for sleep-deprived parents, our app is easy to use even at 3 AM.

- Trend Analysis: We don't just record data; we analyze it to help you understand your baby's evolving patterns.

- Pediatrician-Ready Reports: Generate comprehensive reports for doctor visits with a single tap.

- Direct Communication: Message your care specialist securely through the portal.

- Customizable Alerts: Set reminders for feeding times, medication, or anything else you need to keep on top of.

You'll walk into every pediatrician appointment confident and prepared, ready to ace any question thrown your way.

6. All-in-One Client Portal: Your Command Center for Baby Care

Our client portal is where modern parenting meets user-friendly technology. It's designed to give you complete control and transparency over your Rested experience:

- Easy Scheduling: View your care schedule with a few clicks.

- Document Storage: Keep important info like your contracts and your infant care specialist bio in one easily accessible place.

- Extension Requests: Need a few extra weeks of sleep? We’ve got you covered.

With our client portal, managing your baby's night care is as easy as ordering a pizza – maybe even easier!

7. Hassle-Free Payments: One Less Thing on Your Plate

We understand that new parents have enough on their minds without worrying about payment logistics. Our automated payment system is designed to simplify your life, not complicate it. Here's how we make it effortless:

- Set-and-Forget: Set up your payment method once, and you're done.

- Transparent Pricing: No hidden fees or surprise charges – ever.

- Secure Transactions: Bank-level encryption keeps your financial information safe.

By streamlining the payment process, we're crossing one more item off your to-do list, giving you more time to focus on what really matters – your new bundle of joy.

8. Empowering Grandparents to Support

We understand that sometimes, it takes a village. That's why we've created options for grandparents who want to support their children and grandchildren:

- Gift Options: Grandparents can gift Rested services, providing a unique and meaningful way to support the new family.

- Education: We offer resources to help grandparents understand modern newborn care practices and how they can best support the new parents.

The Rested Philosophy: Empowering Modern Parents

At the heart of all these features is our core belief: well-rested parents are happy parents, and happy parents raise happy babies. By combining technology with compassionate, personalized care, we're not just providing a service – we're empowering a new generation of parents to thrive in those critical early months.

We're here to ensure that those middle-of-the-night moments are handled with expertise and care, allowing you to wake up refreshed and ready to enjoy the precious moments with your little one.